In the yard of the XXI century. But even today, people continue to face the bureaucratic system at various levels. From birth to death, he devotes his precious time to walking through the authorities and communicating with representatives of different levels of government. In St. Petersburg, in the Reception of citizens, an official conducts a reception on housing issues. For many who are desperate to achieve a solution to their problem, he is the last hope. All questions are difficult, there are a lot of dissatisfied people, but we need to find a common language with everyone and help solve the problem.